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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Weeks

November 3, 2025

5  out of  5
rating by Diane Weeks
"I had a wonderful experience with Mackenzie. She made everything so easy to do and I am very grateful for her support and assistance"
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Simone Roberts

October 28, 2025

5  out of  5
rating by Simone Roberts
"Taylor has been so so helpful with renters insurance. She is on top of everything and has been so quick to answer any and all of my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Taylor was able to assist you promptly and effectively with your renters insurance. We'll be sure to pass along your appreciation to her! If you have any more questions or need further assistance, please don't hesitate to reach out. -Shannon Teolis "
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Louise Harkins

October 22, 2025

5  out of  5
rating by Louise Harkins
"Maria was really warm and informative at a stressful time when I was trying to figure out how to proceed regarding a minor veichle mishap - highly recommend her support and guidance"
We responded:
"Thank you so much for your kind words! We're glad Maria could provide the warmth and information you needed during a stressful time. Your recommendation means a lot to us! If you ever need further assistance, we're here to help. -Shannon Teolis "
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Joe Holmes

October 21, 2025

5  out of  5
rating by Joe Holmes
"State farm has been very helpful in fulfilling all of my insurance needs."
We responded:
"Thank you for your positive feedback! We're delighted to hear that State Farm has been helpful in meeting all of your insurance needs. We appreciate your trust and look forward to continuing to serve you. -Shannon Teolis "
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Mykee

October 17, 2025

5  out of  5
rating by Mykee
"Wonderful, wonderful customer service. Always honest and helpful! Recommend 100%😃"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear you appreciate our honest and helpful customer service. Your 100% recommendation means the world to us! 😊 -Shannon Teolis "
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Rich Frank Jr

October 13, 2025

5  out of  5
rating by Rich Frank Jr
"Pleasant,knowledgeable and easy conversation"
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Keith Archambault

October 13, 2025

5  out of  5
rating by Keith Archambault
"Maria was very helpful. She was able to increase my coverage while keeping my premium the same. Highly recommend State Farm and Maria Espinosa at Shannon Teolis State Farm"
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Elmo Jackson

October 13, 2025

5  out of  5
rating by Elmo Jackson
"I would like to say, Having Hannah on the State Farm team is the best decision. She was very easy going and have great knowledge about the company. She help me with all my questions and concerns.. and again thanks Hannah for making my decision easy…"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah’s knowledge and easygoing nature made your experience smooth and helped you feel confident in your decision. We’ll be sure to share your appreciation with her. Thanks again for choosing us! -Shannon Teolis"
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Lindsey Archer

October 13, 2025

5  out of  5
rating by Lindsey Archer
"Mackenzie was fantastic to work with! She explained everything very clearly, understood exactly what we needed and made sure we were taken care of."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Mackenzie provided clear explanations and truly understood your needs. We'll be sure to pass along your kind words to her. We're here to support you anytime! -Shannon Teolis "
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Sharon Weber

October 6, 2025

5  out of  5
rating by Sharon Weber
"I love the people at this office. Sara helped me transfer all my policies from NC to SC. Moving from state to state can be stressful, but she made the insurance piece absolutely stress free. Answered all of my questions (and there were a lot) thoroughly and made sure I understood everything. Everything was taken care of promptly and efficiently. Highly recommend this office and Sara!"
We responded:
"Sharon, thank you for choosing to do your business with my local Agency in SC. We hope you are enjoying your new home in Charleston and look forward to working with you for many years to come. Thank you for your business!"
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Shayla Young

October 1, 2025

5  out of  5
rating by Shayla Young
"Maria is very kind and makes sure that I understand what my policy consists of. Whenever I have a question and reach out to her, she responds back very quickly. I’m glad I can count on her to be able to help me out with anything concerning my policy."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Maria has been so helpful and responsive in assisting you with your policy. It’s wonderful to know you feel confident reaching out to her whenever you have questions. We truly appreciate your trust and look forward to continuing to support you! -Shannon Teolis "
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Julia Saunders

September 29, 2025

5  out of  5
rating by Julia Saunders
"Mackenzie made it so easy for me to get car insurance! I had a great experience and would recommend this agency to everyone :)"
We responded:
"Thank you for your fantastic feedback! We're so glad Mackenzie made getting car insurance easy and that you had a great experience. We truly appreciate your recommendation and look forward to assisting you and anyone you send our way! -Shannon Teolis "
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Mem adam

September 24, 2025

5  out of  5
rating by Mem adam
"I’ve been insured with State Farm Ins company for the last 10 years in different states, The Shannon Teolis State Farm Agency by far is the most helpful and knowledgeable. I just had a wonderful experience with Maria reviewing my policies/ coverage. She was very knowledgeable and super helpful with the explanation of all of my current policies, and to see if any coverage needed to be updated. I am very thankful that I received such EXCELLENT service for all of my insurance needs. Maria is such a great asset to this agency. And, I would highly recommend utilizing the Shannon Teolis State Farm Agency for all of your insurance needs."
We responded:
"Thank you so much for your kind words and for being a valued client for the past 10 years! We’re thrilled to hear that Maria provided you with such knowledgeable and helpful service during your policy review. She truly is a wonderful asset to the Shannon Teolis State Farm Agency, and we’re grateful to have her on our team. Your recommendation means a lot to us, and we look forward to continuing to assist you with all your insurance needs. Thanks again for choosing us! -Shannon Teolis "
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Dan Krajewski

September 24, 2025

4  out of  5
rating by Dan Krajewski
"Thorough analysis of homeowners policy. Pleasant discussion of possible bundling with our cars."
We responded:
"Thank you for your thoughtful review! We're glad to hear that the analysis of your homeowners policy was thorough and that you found the discussion about bundling with your cars helpful and pleasant. If you have any more questions or need further assistance, please don't hesitate to reach out! -Shannon Teolis "
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Stephanie Williams

September 23, 2025

5  out of  5
rating by Stephanie Williams
"Mackenzie was great to work with! Communication was quick and thorough, she followed up on every anspect, and she walked me through each step. I previously used an agent who assured me I had the best prices, but State Farm beat both car and homeowners insurance with the exact same coverage! Highly recommended!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Mackenzie provided quick, thorough communication and guided you through every step of the process. It's wonderful to know that State Farm was able to offer you better rates on both your car and homeowners insurance with the same coverage. We truly appreciate your recommendation and look forward to continuing to serve you! -Shannon Teolis "
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Grace Barrett

September 22, 2025

5  out of  5
rating by Grace Barrett
"Always easy to communicate and ask any questions!"
We responded:
"Thank you for your feedback! We're glad to hear that communication has been easy and that you feel comfortable asking questions. We're here to help anytime you need us! -Shannon Teolis "
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Jeff Winheld

September 19, 2025

5  out of  5
rating by Jeff Winheld
"Maria is very helpful and knowledgeable. She explains everything about our policies and educates us on what coverages are most beneficial for our family"
We responded:
"Thank you for your kind words! We're delighted to hear that Maria has been helpful and knowledgeable in explaining your policies and guiding you toward the best coverage for your family. We appreciate your trust and look forward to continuing to support your insurance needs! -Shannon Teolis "
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BigBlue

September 18, 2025

5  out of  5
rating by BigBlue
"Shannon did a great job reviewing our policies"
We responded:
"Thank you for your feedback! We're glad to hear that Shannon did a great job reviewing your policies. If you have any further questions or need assistance, we're always here to help! -Shannon Teolis "
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Karen Hennessy

September 17, 2025

5  out of  5
rating by Karen Hennessy
"Mackenzie was great to work with. She wasn’t overly pushy at all and was very helpful. And most importantly offered a great rate! :)"
We responded:
"Thank you for your kind review! We're happy to hear that Mackenzie provided helpful, pressure-free service and was able to offer you a great rate. We appreciate your feedback and look forward to assisting you again in the future! -Shannon Teolis "
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Fran Whitman

September 16, 2025

5  out of  5
rating by Fran Whitman
"Mackenzie found a good deal for me on car & truck insurance. She handled the transaction in a timely, concise manner. It was all good. I enjoyed dealing with her."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mackenzie provided you with excellent service and helped you find a great deal on your car and truck insurance. We appreciate your feedback and look forward to assisting you again in the future! -Shannon Teolis "
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Anna Litvin

September 15, 2025

5  out of  5
rating by Anna Litvin
"I highly recommend this office for all your insurance needs. Maria is very knowledgeable and helpful and I enjoy working with her."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Maria provided you with knowledgeable and helpful service. We truly appreciate your support and look forward to assisting you with all your insurance needs in the future! -Shannon Teolis "
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Jason Marks

September 15, 2025

5  out of  5
rating by Jason Marks
"Working with Maria at State Farm was fast and easy! She helped me get the exact coverage I needed for my car. She was very pleasant throughout the short process as well. Thanks for the help!!"
We responded:
"Thank you for your positive review! We're glad to hear you had a great experience with us. If you ever need assistance in the future, please don't hesitate to reach out. -Shannon Teolis"
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Erin Souris

September 8, 2025

5  out of  5
rating by Erin Souris
"Always great customer service- friendly, willing to answer questions, and look at various scenarios to meet our needs and budget."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that our team has provided friendly service and taken the time to explore different options to best meet your needs and budget. Your satisfaction is our top priority, and we look forward to continuing to assist you! -Shannon Teolis"
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Jacob

September 4, 2025

5  out of  5
rating by Jacob
"Can’t recommend Shannon and her team enough! Good prices compared to the competitors that we checked and the team has been helpful and friendly throughout our relationship. Maria has especially been there to ensure any questions are answered if we have them."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Shannon, Maria, and the entire team were helpful and friendly throughout your experience. We always strive to offer competitive prices and excellent service, and your kind words mean a lot to us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out! -Shannon Teolis "
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Courtney Kern

September 4, 2025

5  out of  5
rating by Courtney Kern
"I worked with McKenzie and the process was quick and simple! I was able to get everything taken care of at a great price! Would definitely recommend to anyone looking!"
We responded:
"Thank you for your kind words! We're glad to hear that Mackenzie made the process quick and simple for you, and that you were happy with the price. We truly appreciate your recommendation and are here to help anytime you need us! -Shannon Teolis "