State Farm® Insurance Agent Shannon Teolis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Geoff Dailey
February 27, 2026
5
out of
5
rating by Geoff Dailey
"We've been working with Hanna Cook & Shannon across the last few years and they were lifesaving with our move, would highly recommend working with them. Great communication, clear options, and stress free."
We responded:
"Thank you so much for your kind words and continued trust over the years! We're thrilled to hear that Hannah and Shannon made your move stress-free and provided clear communication throughout the process. It’s always our goal to make things as smooth as possible for our clients. We truly appreciate your recommendation and look forward to working with you again in the future!
-Shannon Teolis "
letia fields
February 26, 2026
5
out of
5
rating by letia fields
"Super fast to obtain a quote.
Friendly.
Respectful."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear you found our prices great and our service fast, friendly, and respectful. It's our pleasure to assist you with your vehicle insurance needs. If you ever need anything else, we're here to help!
-Shannon Teolis "
Ashlyn Lewis
February 19, 2026
5
out of
5
rating by Ashlyn Lewis
"Had a great experience setting up and transferring my insurance to State Farm. It was very fast and easy! I’d highly recommend! Got a very good price as well."
We responded:
"Thank you for your fantastic review! We're so glad to hear that setting up and transferring your insurance to State Farm was fast, easy, and affordable. Your recommendation means a lot to us! If you ever need assistance in the future, don’t hesitate to reach out.
-Shannon Teolis "
Joe Holmes
February 17, 2026
5
out of
5
rating by Joe Holmes
"State farm has been very helpful in fulfilling all of my insurance needs."
We responded:
"Thank you for your positive feedback! We're delighted to hear that State Farm has been helpful in meeting all of your insurance needs. We appreciate your trust and look forward to continuing to serve you.
-Shannon Teolis
"
Ahmad Murphy
February 13, 2026
5
out of
5
rating by Ahmad Murphy
"Wasn’t even looking for a new policy but received a call And was able to save me $120 a month"
We responded:
"Thank you for your great review! We're happy to hear that we could help you save $120 a month on your vehicle insurance, even when you weren’t actively looking for a new policy. Providing value and savings to our customers is our top priority. If you need anything else, feel free to reach out!
-Shannon Teolis "
Anna Green
February 11, 2026
5
out of
5
rating by Anna Green
"Hannah very helpful and communicative. Made the process super easy!"
We responded:
"Thank you for your kind words! We're delighted to hear that Hannah was helpful and communicative, making the process super easy for you. We appreciate your feedback and are always here to assist whenever you need us!
-Shannon Teolis "
Samantha Stone
February 4, 2026
5
out of
5
rating by Samantha Stone
"Hannah was amazing! I called she answered all of my questions and got everything I needed handled in a timely manner! Thank you!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Hannah was amazing, answered all your questions, and handled everything promptly. We appreciate you choosing us and are here whenever you need assistance!
-Shannon Teolis "
MacKenzie Shafer
February 3, 2026
5
out of
5
rating by MacKenzie Shafer
"Hannah was efficient and helpful in adding renters insurance to my Auto insurance. Literally texted her and she had it done in an hour!"
We responded:
"Thank you for your fantastic feedback! We're glad Hannah was efficient and helpful in adding renters insurance to your auto policy so quickly. Providing fast and convenient service is our goal, and we're happy to have met your expectations!
-Shannon Teolis "
Mary Beth James
February 2, 2026
5
out of
5
rating by Mary Beth James
"Very efficient and thorough!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear you found our service efficient and thorough. We appreciate your support and are here whenever you need us!
-Shannon Teolis "
Anna Mathias
February 2, 2026
5
out of
5
rating by Anna Mathias
"Great service and so easy to work with!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear you found our service efficient and thorough. We appreciate your support and are here whenever you need us!
-Shannon Teolis "
Ronald W Piper III
January 21, 2026
5
out of
5
rating by Ronald W Piper III
"Extremely helpful and great customer service all around."
We responded:
"Thank you for the 5 star review, Ronald! I appreciate you trusting my local Agency to insure your home and auto insurance.
-Shannon Teolis"
Michael R
January 15, 2026
5
out of
5
rating by Michael R
"Hannah was a great to with and setup a new policy! Her follow through helped this stay top of mind for me with a busy schedule. Grateful for her help"
We responded:
"Thank you for your kind words! We're happy to hear that Hannah was great to work with and helped you set up a new policy smoothly. Her follow-through is something we pride ourselves on, especially for busy schedules like yours. We appreciate your gratitude and are always here to help!
-Shannon Teolis "
Brian Hovey
January 5, 2026
5
out of
5
rating by Brian Hovey
"Since partnering with Shannon's team e few years ago every interaction has been great. My interaction today with McKinzie was simply outstanding! Thanks to MeKinzie, Shannon and the entire team"
We responded:
"Thank you for your continued trust and support! We're glad to hear that every interaction with Shannon's team has been great over the years. We truly appreciate having you as a valued customer and look forward to many more positive experiences ahead!
-Shannon Teolis "
jules
January 1, 2026
5
out of
5
rating by jules
"taylor was an amazing help. she gave me an amazing experience."
We responded:
"Thank you for sharing your great experience!
-Shannon Teolis
"
Sarah McNally
December 30, 2025
5
out of
5
rating by Sarah McNally
"Mackenzie was so wonderful, patient, and kind. She was able to give me the same coverage I currently have, PLUS roadside assistance for $75 less than what I currently pay!"
We responded:
"Thank you for sharing your great experience! We're delighted to hear that Mackenzie was wonderful, patient, and kind, and that she was able to save you $75 while providing the same coverage plus roadside assistance. We appreciate your trust and look forward to continuing to serve you!
-Shannon Teolis "
Heidi Inabinet
December 17, 2025
5
out of
5
rating by Heidi Inabinet
"Quick - easy - Friendly customer service
Can’t ask for better than that! Thanks"
We responded:
"Thank you for your wonderful review! We're glad to hear you enjoyed our quick, easy, and friendly customer service. Your kind words mean a lot to us. Thanks again for choosing us!
-Shannon Teolis "
Stefani Zimmerman
December 15, 2025
5
out of
5
rating by Stefani Zimmerman
"My go to place for all my insurance needs! Mackenzie recently helped me with flood insurance and she made the process so easy and seamless! I appreciate her professionalism and attention to detail."
We responded:
"Thank you for your fantastic review! We're thrilled to be your go-to place for all your insurance needs. Mackenzie will be happy to hear that her professionalism and attention to detail made your flood insurance process easy and seamless. We appreciate your trust and look forward to continuing to serve you!
-Shannon Teolis "
Mia Johnson
December 12, 2025
5
out of
5
rating by Mia Johnson
"10/10 experience!!"
We responded:
"Thank you so much for your fantastic 10/10 review! We're thrilled you had a great experience!
-Shannon Teolis "
Morgan Johnson
December 12, 2025
5
out of
5
rating by Morgan Johnson
"Super fast and best customer service I’ve ever received! If you’re having second thoughts. Don’t !!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear you enjoyed our great prices, fast service, and exceptional customer care. If you ever need assistance with vehicle insurance or anything else, we're here to help!
-Shannon Teolis "
Robert Tolpa
December 12, 2025
5
out of
5
rating by Robert Tolpa
"I asked Mackenzie Reece of State Farm Insurance (Charleston) to review all of our policies (two cars, renters insurance and an umbrella policy), to see if we could reduce our premiums. Mackenzie showed a sense of urgency by sending us all the information by the end of the day with her recommendations of options. In addition she was able to balance a few areas and we were able to save a little money. We were very happy with Mackenzie's response and knowledge.
Bob & Bridget Tolpa"
We responded:
"Robert and Bridget, thank you so much for the thoughtful review of my local Agency! My team and I are always here to help with any insurance needs you may have, and appreciate you doing your auto, renters, and umbrella insurance with my Agency.
-Shannon Teolis "
Laura M
November 19, 2025
5
out of
5
rating by Laura M
"I switched to this agency since my current agent had retired and it went very smooth. Mackenzie is super nice and very easy to work with"
We responded:
"Thank you so much for your kind words! We're glad to hear the transition went smoothly and that Mackenzie has been a great help. We appreciate your trust in our agency and look forward to continuing to assist you!
-Shannon Teolis"
Brittany Kerce
November 15, 2025
5
out of
5
rating by Brittany Kerce
"Hannah at Shannon Teolis State Farm has been absolutely delightful! Shes always so sweet, professional, timely and easy to talk to. She helped me bundle my home and auto together at a great rate!! Thank you Hannah! ❤️❤️"
We responded:
"Thank you for sharing such a wonderful review! We're thrilled to hear that Hannah provided you with excellent service and helped you find a great rate by bundling your home and auto policies. We'll be sure to pass along your kind words to her. Thanks again for choosing Shannon Teolis State Farm!
-Shannon Teolis"
Monica Gibbs
November 15, 2025
5
out of
5
rating by Monica Gibbs
"My agent was patient with me and concerned about my particular needs of a policy,she took great care of me without any pressure to come aboard.I will recommend Shannon Teolis to my family and friends. Thanks Shannon 😊"
We responded:
"Thank you so much for your kind feedback! We're delighted to hear that Shannon provided patient, caring, and pressure-free service tailored to your needs. Your recommendation means a lot to us, and we're grateful for your trust. Thanks again! 😊
-Shannon Teolis "
KASHIN MYA
November 14, 2025
5
out of
5
rating by KASHIN MYA
"Hannah, was Excellent! I’ve been speaking with her for about three months. She made sure she reached out to me every month to see if I was ready. I appreciate her for your patience…. Thanks again, Hannah I’m looking forward to years to come!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Hannah has been attentive and patient throughout the process. She truly values building lasting relationships with our clients. We look forward to serving you for many years to come! Thanks again!
-Shannon Teolis"
Ashley Judson
November 14, 2025
5
out of
5
rating by Ashley Judson
"Ms. Shannon T had been my car insurance and also business insurance contact for a good few years now. The greatest service ever! Hannah, the person I speak with about my account in even more high regards, she has made it all so easy, especially allowing me to text her instead of on the phone time. Please reach out if you need a new provider, or even your first provider! Highly recommend!"
We responded:
"Thank you so much for your heartfelt recommendation! We're thrilled to hear that Shannon and Hannah have provided you with exceptional service over the years. We're glad Hannah’s texting option has made communication easier for you. If anyone is looking for a reliable insurance provider, your referral means a lot to us! Thanks again for your trust and support!
-Shannon Teolis
"