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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily “Amy” Macon

August 18, 2025

5  out of  5
rating by Emily “Amy” Macon
"Hannah was very helpful and pleasant to work with"
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Rylee Horine

August 16, 2025

5  out of  5
rating by Rylee Horine
"I had such a great experience working with Mackenzie! She made the process of setting up both my auto and renters insurance so simple and stress-free. She took the time to explain everything clearly, answered all my questions, and found me the best coverage with discounts I didn’t even know I qualified for. I really appreciated how friendly, professional, and responsive she was throughout the whole process. Highly recommend reaching out to Mackenzie if you’re looking for someone who genuinely cares and makes insurance easy to understand!"
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Ginger A

August 14, 2025

5  out of  5
rating by Ginger A
"Shannon’s team is always great to work with, especially Mackenzie! Thank you for your help!!"
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Gail Hollandsworth

August 13, 2025

5  out of  5
rating by Gail Hollandsworth
"Prompt service. Excellent customer service. McKenzie was very helpful. Great office for your insurance needs."
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Rocky Crawley

August 13, 2025

5  out of  5
rating by Rocky Crawley
"Easy and she did great"
We responded:
"Thank you for your 5 Star Review! Glad Mackenzie on our team could assist you. -Shannon Teolis "
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Daniel Martinez

August 11, 2025

5  out of  5
rating by Daniel Martinez
"Pretty chill and answered all the question I asked her"
We responded:
"Thank you for your kind words! We're glad we could help and answer all your questions. If you need anything else, feel free to reach out! -Shannon Teolis "
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Sarah Finley

August 6, 2025

5  out of  5
rating by Sarah Finley
"Hannah was very helpful in getting my policies transferred from out of state- very kind, informative, and quick to reply. She even helped in connecting me with a broker to get renters insurance when other agents declined to help me because I live close to the coast. Highly recommend! Thanks Hannah and Shannon!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Hannah was able to assist you promptly and kindly, and that she went above and beyond by connecting you with a broker for renters insurance. Your recommendation means a lot to us. We'll be sure to share your kind words with Hannah and Shannon. If you ever need anything else, don't hesitate to reach out! -Shannon Teolis "
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Janette Chaplin

August 3, 2025

5  out of  5
rating by Janette Chaplin
"I enjoy speaking to the young ladies about the how do they speak to me on the phone? It’s very nice very pleasant Aunt to me. Thank you so much."
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team made a positive impression on you. We truly appreciate your feedback and look forward to assisting you again soon! -Shannon Teolis "
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AnneMarie Guerriero

July 31, 2025

5  out of  5
rating by AnneMarie Guerriero
"This team is absolutely exceptional!! Cecylia was so warm and helpful!"
We responded:
"Thank you for your fantastic feedback! We're delighted to hear that Cecylia and the team provided you with such warm and helpful service. We appreciate your kind words and look forward to assisting you again in the future! -Shannon Teolis "
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Anne Marie Guerriero

July 31, 2025

5  out of  5
rating by Anne Marie Guerriero
"This team is absolutely stellar! They are warm, professional, and always deliver prompt and helpful service!"
We responded:
"Anne Marie, I appreciate the kind review! We are always here to help with any of your insurance needs. -Shannon Teolis"
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Lucy Stoyles

July 31, 2025

5  out of  5
rating by Lucy Stoyles
"Maria was very friendly, knowledgeable and helpful."
We responded:
"Thank you for your kind review! We're happy to hear that Maria provided friendly, knowledgeable, and helpful service. We'll be sure to share your compliments with her! -Shannon Teolis "
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Kyle Snouffer

July 31, 2025

5  out of  5
rating by Kyle Snouffer
"Excellent customer service!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear you had an excellent experience with our customer service. We appreciate your support! -Shannon Teolis "
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Emma Eckenrod

July 29, 2025

5  out of  5
rating by Emma Eckenrod
"Thank you for your help."
We responded:
"You're welcome! We're glad we could assist you. If you need any more help, feel free to reach out! -Shannon Teolis "
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Robert Magee

July 29, 2025

5  out of  5
rating by Robert Magee
"I've received great auto insurance coverage from Shannon Teolis State Farm for a few years now, and I recently added renters insurance. Hannah provided excellent customer service and helped me navigate the process swiftly and easily. I would highly recommend their services!"
We responded:
"Thank you so much for your kind words and continued trust in Shannon Teolis State Farm! We're thrilled to hear that Hannah provided you with excellent customer service and made adding renters insurance a smooth experience. Your recommendation means a lot to us, and we're always here to help with all your insurance needs! -Shannon Teolis "
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Simone Howze

July 28, 2025

5  out of  5
rating by Simone Howze
"This team is always First class. Thanks for always making sure me and my husband are informed!!! State Farm Insurance!"
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs! We’re delighted to hear that you and your husband feel well-informed and supported. Providing first-class service is our top priority, and your feedback means the world to our team. We look forward to continuing to assist you both! -Shannon Teolis "
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Guilherme “Refinement Painting” Souza

July 25, 2025

5  out of  5
rating by Guilherme “Refinement Painting” Souza
"Simply the best, very competent and responsible with clients, I highly recommend them."
We responded:
"Thank you so much for your kind words and recommendation! We’re honored to be considered the best and truly appreciate your trust in our team. We’re committed to providing competent and responsible service to all our clients. Looking forward to continuing to serve you! -Shannon Teolis "
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Dawn Walker

July 25, 2025

5  out of  5
rating by Dawn Walker
"Shannon has been a great person/ office team to work with. Great communication from the team."
We responded:
"Thank you for your kind feedback! We’re happy to hear that Shannon and our team provided great communication and made your experience a positive one. We appreciate your support and look forward to assisting you again! -Shannon Teolis "
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Daphne Brown

July 25, 2025

5  out of  5
rating by Daphne Brown
"I would like to say thank you so much Ms. Cindy for your help it was very much appreciated keep up the good work."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Cindy was able to assist you and that you had a positive experience. We’ll be sure to pass along your appreciation to her. Thanks again for your support! -Shannon Teolis "
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Bryson Lawton

July 25, 2025

5  out of  5
rating by Bryson Lawton
"Shannon Teolis and her team at State Farm have been very helpful throughout my insurance journey with them. Any time I have questions, they have a quick reply and help me get whatever I need taken care of! Cindy is very polite and did a stand up job taking care of me today!"
We responded:
"Bryson, thank you so much for the 5 star review! I appreciate you doing your auto and renters insurance with my local Agency. Please don't hesitate to reach out with any other questions we can assist with! -Shannon Teolis"
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divyasha ohri

July 25, 2025

5  out of  5
rating by divyasha ohri
"Everyone is extremely helpful and helps resolve issues quickly!"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that you're happy with your auto insurance and our service. If you ever have any questions or need assistance, we're always here to help. Drive safe! -Shannon Teolis"
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Michel Pierre

July 24, 2025

5  out of  5
rating by Michel Pierre
"The most professional and courteous I've ever encountered!!! Couldn't be more pleased and appreciative"
We responded:
"Thank you so much for your wonderful feedback! We’re honored to be recognized for our professionalism and courtesy. It means a lot to us that you’re so pleased and appreciative. We look forward to continuing to provide you with excellent service! -Shannon Teolis "
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Julie Creel

July 24, 2025

5  out of  5
rating by Julie Creel
"Cindy was very polite and helpful. Great customer service!!"
We responded:
"Thank you for your kind feedback! We’re glad to hear that Cindy provided polite and helpful service. Great customer service is our priority, and we appreciate you recognizing her efforts! -Shannon Teolis "
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Michelle Pierce

July 24, 2025

5  out of  5
rating by Michelle Pierce
"Customer service was excellent, helped my situation and made changes so I wouldn’t have to."
We responded:
"Thank you for your fantastic review! We're glad to hear our customer service team was able to assist you effectively and make the necessary changes on your behalf. Your satisfaction is our priority, and we're here whenever you need us! -Shannon Teolis "
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shari

July 24, 2025

5  out of  5
rating by shari
"This office is amazing. I’ve had the please of speaking to Cecylia She was awesome very helpful to my concerns and took care of everything I needed with efficient care Everyone should get State Farm insurance from this office. Thank you so much again"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Cecylia provided you with helpful and efficient service. Your kind words mean a lot to our team, and we truly appreciate your recommendation. Thank you for choosing our office for your insurance needs! -Shannon Teolis "
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Ellen Anderson

July 24, 2025

5  out of  5
rating by Ellen Anderson
"Maria was so helpful, polite and prompt when it was time to pay our insurance premiums. Shout out to her, and the agency, for making it so easy!"
We responded:
"Thank you for your kind words! We’re glad to hear that Maria provided helpful, polite, and prompt service to make your insurance premium payment easy. We’ll be sure to pass along your shout out to her. We appreciate your support and look forward to assisting you again! -Shannon Teolis "