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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica Gibbs

November 15, 2025

5  out of  5
rating by Monica Gibbs
"My agent was patient with me and concerned about my particular needs of a policy,she took great care of me without any pressure to come aboard.I will recommend Shannon Teolis to my family and friends. Thanks Shannon 😊"
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KASHIN MYA

November 14, 2025

5  out of  5
rating by KASHIN MYA
"Hannah, was Excellent! I’ve been speaking with her for about three months. She made sure she reached out to me every month to see if I was ready. I appreciate her for your patience…. Thanks again, Hannah I’m looking forward to years to come!"
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Ashley Judson

November 14, 2025

5  out of  5
rating by Ashley Judson
"Ms. Shannon T had been my car insurance and also business insurance contact for a good few years now. The greatest service ever! Hannah, the person I speak with about my account in even more high regards, she has made it all so easy, especially allowing me to text her instead of on the phone time. Please reach out if you need a new provider, or even your first provider! Highly recommend!"
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Nathan May

November 13, 2025

5  out of  5
rating by Nathan May
"Extremely helpful answered all my questions"
We responded:
"Thank you so much for your kind words! We're glad we could help and answer all your questions. If you need anything else, feel free to reach out! -Shannon Teolis "
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LaShauna Dixon

November 12, 2025

4  out of  5
rating by LaShauna Dixon
"Mackenzie is awesome. Definitely worth reaching out to."
We responded:
"Thank you, LaShauna, for your kind words! We're thrilled to hear you had a great experience. We noticed you left 4 stars—if there’s anything we can do to make it a 5-star experience, please let us know. We’re here to help! -Shannon Teolis "
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Amanda Miller

November 7, 2025

5  out of  5
rating by Amanda Miller
"Mackenzie at Shannon Teolis did a great job helping me save on my car and homeowners insurance. Originally, their prices were higher than I was paying. A few months went by and she reached out again because she knew she could save me money. After getting another quote, she helped me save about $1,000 on homeowners and car insurance. I am so glad she reached out and was so helpful. Definitely recommend her and State Farm."
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that Mackenzie was able to help you save on your car and homeowners insurance. We truly appreciate your recommendation and are glad Mackenzie’s follow-up made a difference. If you ever need assistance in the future, don’t hesitate to reach out! -Shannon Teolis "
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Diane Weeks

November 3, 2025

5  out of  5
rating by Diane Weeks
"I had a wonderful experience with Mackenzie. She made everything so easy to do and I am very grateful for her support and assistance"
We responded:
"Thank you for your kind words! We're so happy to hear that Mackenzie made everything easy and provided the support you needed. We truly appreciate your feedback and are here for you anytime! -Shannon Teolis"
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Simone Roberts

October 28, 2025

5  out of  5
rating by Simone Roberts
"Taylor has been so so helpful with renters insurance. She is on top of everything and has been so quick to answer any and all of my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Taylor was able to assist you promptly and effectively with your renters insurance. We'll be sure to pass along your appreciation to her! If you have any more questions or need further assistance, please don't hesitate to reach out. -Shannon Teolis "
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Louise Harkins

October 22, 2025

5  out of  5
rating by Louise Harkins
"Maria was really warm and informative at a stressful time when I was trying to figure out how to proceed regarding a minor veichle mishap - highly recommend her support and guidance"
We responded:
"Thank you so much for your kind words! We're glad Maria could provide the warmth and information you needed during a stressful time. Your recommendation means a lot to us! If you ever need further assistance, we're here to help. -Shannon Teolis "
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Joe Holmes

October 21, 2025

5  out of  5
rating by Joe Holmes
"State farm has been very helpful in fulfilling all of my insurance needs."
We responded:
"Thank you for your positive feedback! We're delighted to hear that State Farm has been helpful in meeting all of your insurance needs. We appreciate your trust and look forward to continuing to serve you. -Shannon Teolis "
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Mykee

October 17, 2025

5  out of  5
rating by Mykee
"Wonderful, wonderful customer service. Always honest and helpful! Recommend 100%😃"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear you appreciate our honest and helpful customer service. Your 100% recommendation means the world to us! 😊 -Shannon Teolis "
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Rich Frank Jr

October 13, 2025

5  out of  5
rating by Rich Frank Jr
"Pleasant,knowledgeable and easy conversation"
We responded:
"Thank you for your feedback! We're glad you found the conversation pleasant, knowledgeable, and easy. We appreciate your support and look forward to assisting you again! -Shannon Teolis"
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Keith Archambault

October 13, 2025

5  out of  5
rating by Keith Archambault
"Maria was very helpful. She was able to increase my coverage while keeping my premium the same. Highly recommend State Farm and Maria Espinosa at Shannon Teolis State Farm"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Maria was able to increase your coverage while keeping your premium the same. We appreciate your recommendation and are here to help whenever you need us! -Shannon Teolis "
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Elmo Jackson

October 13, 2025

5  out of  5
rating by Elmo Jackson
"I would like to say, Having Hannah on the State Farm team is the best decision. She was very easy going and have great knowledge about the company. She help me with all my questions and concerns.. and again thanks Hannah for making my decision easy…"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah’s knowledge and easygoing nature made your experience smooth and helped you feel confident in your decision. We’ll be sure to share your appreciation with her. Thanks again for choosing us! -Shannon Teolis"
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Lindsey Archer

October 13, 2025

5  out of  5
rating by Lindsey Archer
"Mackenzie was fantastic to work with! She explained everything very clearly, understood exactly what we needed and made sure we were taken care of."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Mackenzie provided clear explanations and truly understood your needs. We'll be sure to pass along your kind words to her. We're here to support you anytime! -Shannon Teolis "
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Sharon Weber

October 6, 2025

5  out of  5
rating by Sharon Weber
"I love the people at this office. Sara helped me transfer all my policies from NC to SC. Moving from state to state can be stressful, but she made the insurance piece absolutely stress free. Answered all of my questions (and there were a lot) thoroughly and made sure I understood everything. Everything was taken care of promptly and efficiently. Highly recommend this office and Sara!"
We responded:
"Sharon, thank you for choosing to do your business with my local Agency in SC. We hope you are enjoying your new home in Charleston and look forward to working with you for many years to come. Thank you for your business!"
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Shayla Young

October 1, 2025

5  out of  5
rating by Shayla Young
"Maria is very kind and makes sure that I understand what my policy consists of. Whenever I have a question and reach out to her, she responds back very quickly. I’m glad I can count on her to be able to help me out with anything concerning my policy."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Maria has been so helpful and responsive in assisting you with your policy. It’s wonderful to know you feel confident reaching out to her whenever you have questions. We truly appreciate your trust and look forward to continuing to support you! -Shannon Teolis "
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Julia Saunders

September 29, 2025

5  out of  5
rating by Julia Saunders
"Mackenzie made it so easy for me to get car insurance! I had a great experience and would recommend this agency to everyone :)"
We responded:
"Thank you for your fantastic feedback! We're so glad Mackenzie made getting car insurance easy and that you had a great experience. We truly appreciate your recommendation and look forward to assisting you and anyone you send our way! -Shannon Teolis "
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Mem adam

September 24, 2025

5  out of  5
rating by Mem adam
"I’ve been insured with State Farm Ins company for the last 10 years in different states, The Shannon Teolis State Farm Agency by far is the most helpful and knowledgeable. I just had a wonderful experience with Maria reviewing my policies/ coverage. She was very knowledgeable and super helpful with the explanation of all of my current policies, and to see if any coverage needed to be updated. I am very thankful that I received such EXCELLENT service for all of my insurance needs. Maria is such a great asset to this agency. And, I would highly recommend utilizing the Shannon Teolis State Farm Agency for all of your insurance needs."
We responded:
"Thank you so much for your kind words and for being a valued client for the past 10 years! We’re thrilled to hear that Maria provided you with such knowledgeable and helpful service during your policy review. She truly is a wonderful asset to the Shannon Teolis State Farm Agency, and we’re grateful to have her on our team. Your recommendation means a lot to us, and we look forward to continuing to assist you with all your insurance needs. Thanks again for choosing us! -Shannon Teolis "
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Dan Krajewski

September 24, 2025

4  out of  5
rating by Dan Krajewski
"Thorough analysis of homeowners policy. Pleasant discussion of possible bundling with our cars."
We responded:
"Thank you for your thoughtful review! We're glad to hear that the analysis of your homeowners policy was thorough and that you found the discussion about bundling with your cars helpful and pleasant. If you have any more questions or need further assistance, please don't hesitate to reach out! -Shannon Teolis "
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Stephanie Williams

September 23, 2025

5  out of  5
rating by Stephanie Williams
"Mackenzie was great to work with! Communication was quick and thorough, she followed up on every anspect, and she walked me through each step. I previously used an agent who assured me I had the best prices, but State Farm beat both car and homeowners insurance with the exact same coverage! Highly recommended!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Mackenzie provided quick, thorough communication and guided you through every step of the process. It's wonderful to know that State Farm was able to offer you better rates on both your car and homeowners insurance with the same coverage. We truly appreciate your recommendation and look forward to continuing to serve you! -Shannon Teolis "
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Grace Barrett

September 22, 2025

5  out of  5
rating by Grace Barrett
"Always easy to communicate and ask any questions!"
We responded:
"Thank you for your feedback! We're glad to hear that communication has been easy and that you feel comfortable asking questions. We're here to help anytime you need us! -Shannon Teolis "
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Jeff Winheld

September 19, 2025

5  out of  5
rating by Jeff Winheld
"Maria is very helpful and knowledgeable. She explains everything about our policies and educates us on what coverages are most beneficial for our family"
We responded:
"Thank you for your kind words! We're delighted to hear that Maria has been helpful and knowledgeable in explaining your policies and guiding you toward the best coverage for your family. We appreciate your trust and look forward to continuing to support your insurance needs! -Shannon Teolis "
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BigBlue

September 18, 2025

5  out of  5
rating by BigBlue
"Shannon did a great job reviewing our policies"
We responded:
"Thank you for your feedback! We're glad to hear that Shannon did a great job reviewing your policies. If you have any further questions or need assistance, we're always here to help! -Shannon Teolis "
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Karen Hennessy

September 17, 2025

5  out of  5
rating by Karen Hennessy
"Mackenzie was great to work with. She wasn’t overly pushy at all and was very helpful. And most importantly offered a great rate! :)"
We responded:
"Thank you for your kind review! We're happy to hear that Mackenzie provided helpful, pressure-free service and was able to offer you a great rate. We appreciate your feedback and look forward to assisting you again in the future! -Shannon Teolis "